About course

Salesforce is a cloud-based customer relationship management (CRM) platform that enables businesses to manage and analyze customer interactions. It offers a comprehensive suite of tools for sales, marketing, customer service, and collaboration. With a user-friendly interface and scalable architecture, Salesforce empowers organizations to streamline processes, enhance customer engagement, and drive business growth. The platform leverages artificial intelligence and automation to deliver personalized experiences and actionable insights, making it a powerful solution for businesses of all sizes.

About Course Objectives

Pre-Requisites

The course can learn by any IT professional having basic knowledge of:

  • Basic Computer Skills
  • Understanding of Programming Concepts

you will be expertise and eligible for:

  • Configuring and maintaining Salesforce, managing user access, security settings, and data integrity.
  • Building and customizing applications using Salesforce’s Apex programming language and Visualforce markup.
  • Leading Salesforce implementation projects, managing timelines, budgets, and resources.
  • Implementing and optimizing Salesforce Marketing Cloud or Pardot for marketing automation and lead management.
  • Advising clients on Salesforce best practices, implementing solutions, and providing consultancy on customization and optimization.

Who should go for this course

  • Any IT experienced Professional who are interested to build their career in Salesforce
  • Any B.E/ B.Tech/ BSC/ M.C.A/ M.Sc/ M.Tech/ BCA/ BCom College Students in any stream.
  • Fresh Graduates.

Duration of the Course

  • Duration of 2 Months
  • 60 Minutes per day
  • Provides class recording sessions.

Training Curriculum

  • Overview of Salesforce as a CRM platform.
  • Navigating the Salesforce interface.
  • Creating and managing user accounts.
  • Configuring profiles, permission sets, and security settings.
  • Importing and exporting data using Data Loader.
  • Data validation, cleansing, and deduplication.
  • Custom fields, objects, and page layouts.
  • Workflow rules, process builder, and automation.
  • Creating and customizing reports for data analysis.
  • Building dashboards for visual insights.
  • Apex syntax, variables, and data types.
  • Triggers, classes, and batch processing.
  • Creating custom UI with Visualforce.
  • Integrating Visualforce pages with Salesforce.
  • Developing Lightning components.
  • Utilizing Lightning App Builder.
  • REST and SOAP integrations.
  • Platform Events and Change Data Capture.
  • Exploring the Salesforce AppExchange.
  • Installing and managing third-party applications.
  • Designing scalable and efficient Salesforce solutions.
  • Integration considerations and system architecture.
  • Introduction to Marketing Cloud features.
  • Understanding the marketing data model.
  • Creating and managing email campaigns.
  • Personalization and dynamic content.
  • Setting up and managing security features.
  • Compliance considerations and best practices.
  • Designing customer journeys.
  • Automation and trigger-based marketing
  • Tracking and analyzing campaign performance.
  • Building custom reports and dashboards.
  • Managing Salesforce implementation projects.
  • Budgeting, timelines, and resource allocation